For clinics running Meta & Instagram ads
Your Meta ads bring leads. Five leaks steal your patients.
Dermatology and aesthetic clinics lose many of their patients after the lead arrives, in moments nobody is measuring. This 3-minute video shows you where.
3-minute video for clinic owners · No sign-up needed
- Dermatologists
- Aesthetic doctors
- Skin, hair & laser clinics
- Multi-location clinics
You changed agencies. Changed creatives. Increased the ad budget. Leads came. High Value Patients didn’t.
One question
“When a lead from your ad arrives at 9 PM, what happens next?”
For most clinics, nothing. The lead sits overnight. Reception calls the next morning. By then the patient has booked somewhere else, and you paid for that click.
Your ad is not the problem. Your leaks are.
The Clinic Growth Blueprint
Five leaks between your ad and a paying patient.
Every rupee you spend on Meta passes through all five. Most clinics are leaking at three or four of them, and can’t see it.
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Leak 01 · Patient sees your ad
The Capture Point
You’re paying Meta to attract patients you’ll never hear from.
The budget goes out, but the algorithm sends price-shoppers and low-intent clicks. A phone number on the ad means patients call “later”. Later never comes.
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Leak 02 · Lead captured
The Response Window
By the time you call back, they’ve booked elsewhere.
She fills your form at 9 PM. Reception calls at 10:15 AM. She booked another clinic at 9:20 PM, the one that replied in ten minutes.
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Leak 03 · First conversation
The Conversation Fit
One script for every patient is your biggest revenue leak.
Your front desk talks to a ₹1 lakh treatment enquiry the same way it talks to a quick OPD visit. “Pehle price batao” gets a price. The patient feels rushed, and disappears.
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Leak 04 · Before the visit
The Trust Gap
Patients click your ad. Then choose someone else.
A patient spends 90 seconds on your profile. She sees festival posts and a phone number, and chooses a doctor with half your experience and far more visible authority.
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Leak 05 · Consultation
The Close Structure
They sat in your chair. Said “sochke batata hoon.” Never came back.
Great clinical assessment. Clear treatment plan. Price mentioned. The patient leaves to “think about it”. No clear next step, no follow-up, and the ad money walks out of the door.
Know your numbers
Five numbers that show where your ad money leaks.
More useful than any agency report. Your lowest number is your biggest leak.
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Capture rate
Ad spend that turns into a named, contactable lead. Low? Leak 01.
90%+
Response rate
Leads replied to within 15 minutes. Below 90%? Leak 02.
40%+
Appointment rate
Contacted leads who book a consultation. Below 40%? Leak 03.
70%+
Show rate
Booked patients who actually walk in. Below 70%? Leak 04.
50%+
Close rate
Consultations that say yes before leaving. Below 50%? Leak 05.
Working benchmarks Groivy uses in clinic reviews. They are not guarantees and vary by treatment and market.
60-second self check
Find your biggest leak.
Answer honestly for last month. The question that makes you uncomfortable is your biggest leak.
Do most of your Meta leads come from patients genuinely interested in treatment, not just price?
When a lead arrives at 9 PM, does the patient hear from you within 15 minutes?
Does your team handle a ₹1 lakh enquiry differently from a routine OPD enquiry?
Can a new patient see and hear the doctor online before visiting?
Do patients who say “sochke batata hoon” get a clear next step and a follow-up?
You know where. The 3-minute video shows why it happens, and what it’s costing your clinic every month.
See where your patients leakOur promise
If we don’t create results, you don’t pay.
We only win when your clinic wins, so the risk sits with us, not with you.
* Subject to agreed scope, eligibility, implementation, measurement criteria, and written terms. Results vary by clinic, market, team participation, and other factors.
What clinic owners say
In their words
“It actually works. In the first month itself we got 70 qualified leads, without spending a huge ad budget.”
“Not only do they help us get patients, they help build the authority, so that people trust you on the internet.”
Testimonials reflect individual client experiences. Outcomes depend on factors including clinic context, market conditions, team participation, implementation, and agreed scope. Results are not guaranteed.
Is this for you?
Built for clinics that live on Meta leads.
Watch the video if…
- You run Meta or Instagram ads for patient enquiries
- Leads come in, but too few become paying patients
- Your front desk is drowning in calls and WhatsApps
- Patients say “sochke batata hoon” and never return
Skip it if…
- All your patients come from referrals and aggregators
- You’re not running, or planning to run, paid ads
- You’re looking for a cheap ad-boosting service
- You don’t want to change how your clinic handles leads
Questions
Before you watch.
Is this another lead-generation agency?
No. Most clinics don’t need more leads. They need fewer ready patients slipping away after the enquiry arrives. That’s what the video is about.
We already have an agency running our ads. Do we have to switch?
No. Your agency brings the lead. Most leaks happen after it reaches your clinic, where agencies don’t work.
Is the video a sales pitch?
It’s 3 minutes on where clinics lose patients. If it resonates, you can book a 1:1 with Yogesh. If not, you’ll still know exactly where to look in your own clinic.
Will this work for a clinic our size?
If your clinic gets enquiries from Meta or Instagram every week, yes, whether you run a single clinic or several locations.
Do we have to change our team or our doctors?
No. Your doctors and your team stay. The video is about the moments around them: the reply, the first conversation, the follow-up.
What does “if we don’t create results, you don’t pay” actually mean?
It’s a written, conditional commitment for clinics we take on. What counts as a result, and how it’s measured, is agreed with you before we start.
Before you spend more on leads, see where your patients are slipping away.
A 3-minute video for dermatology and aesthetic clinic owners.